Comments on: What’s New With magicJack? http://blog.laptopmag.com/whats-new-with-magicjack News and views on today's hottest laptops, cell phones, and other mobile devices. Sun, 21 Mar 2010 06:30:28 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: DBell http://blog.laptopmag.com/whats-new-with-magicjack/comment-page-4#comment-29749 DBell Wed, 17 Mar 2010 15:36:27 +0000 http://blog.laptopmag.com/whats-new-with-magicjack#comment-29749 ...It's costcreep...my name for unanounced promise changes + price increases by companies. I've had MJ since mid 2008, always satisfied......... till now I also thought I could change my # once without cost, when I move in a few months .... now that change will cost $4.95, when before I was promised it would be free the 1st time, then cost $10.00 for the 3rd Number. I guess they quietly dropped the free part ! suddenly Customer Service is awful --- last time I called they could not answer my question ... promised to e-mail my answer --- 3 weeks ago. Still waiting.... guess it's takes a while via slowboat "from" China... Since 3 days ago, my MJ won't let me call Europe, and is locally unreliable as well. How to fix it... ? ... dare to call Customer Service aain ??? Beginning to wonder if this Company is going bankrupt... ? …It’s costcreep…my name for unanounced promise changes + price increases by companies.
I’ve had MJ since mid 2008, always satisfied……… till now
I also thought I could change my # once without cost, when I move in a few months
…. now that change will cost $4.95, when before I was promised it would be free the 1st time,
then cost $10.00 for the 3rd Number. I guess they quietly dropped the free part !
suddenly Customer Service is awful — last time I called they could not answer my question
… promised to e-mail my answer — 3 weeks ago. Still waiting…. guess it’s takes a while via
slowboat “from” China…
Since 3 days ago, my MJ won’t let me call Europe, and is locally unreliable as well.
How to fix it… ? … dare to call Customer Service aain ???
Beginning to wonder if this Company is going bankrupt… ?

]]> By: Johnnie http://blog.laptopmag.com/whats-new-with-magicjack/comment-page-4#comment-29215 Johnnie Tue, 09 Mar 2010 20:10:41 +0000 http://blog.laptopmag.com/whats-new-with-magicjack#comment-29215 Just finished finding out about their canadian phone number scam. They are flashing on the screen that canadian numbers are available, but they don't tell you that it is a $10.00 extra charge + $5.00 to change from the existing number even though they said when I got this unit that they would change it to a canadian number for no charge as soon as they had some. You have to go through the whole process and right at the very end they have in small print that there is a $!0.00 extra charge for Canadian numbers. Does anyone know of a phone number to reach these people? Just finished finding out about their canadian phone number scam. They are flashing on the screen that canadian numbers are available, but they don’t tell you that it is a $10.00 extra charge + $5.00 to change from the existing number even though they said when I got this unit that they would change it to a canadian number for no charge as soon as they had some. You have to go through the whole process and right at the very end they have in small print that there is a $!0.00 extra charge for Canadian numbers.

Does anyone know of a phone number to reach these people?

]]> By: ted http://blog.laptopmag.com/whats-new-with-magicjack/comment-page-4#comment-28601 ted Tue, 02 Mar 2010 15:08:58 +0000 http://blog.laptopmag.com/whats-new-with-magicjack#comment-28601 for the price magic jack is a good serves, stop crying !!! when is the last time you had such a good deal ? $20 a year ! wow! for the price magic jack is a good serves, stop crying !!! when is the last time you had such a good deal ? $20 a year ! wow!

]]> By: Michael http://blog.laptopmag.com/whats-new-with-magicjack/comment-page-4#comment-28566 Michael Tue, 02 Mar 2010 00:36:10 +0000 http://blog.laptopmag.com/whats-new-with-magicjack#comment-28566 magic jack is OK for $20.00 a year. my only concern is that buying $$$$ for international minutes is a ripoff. Minutes are deducted without making a connection. Invested $10.00 and I talked for 20 minutes at most. of a possible 400 minutes initially available. Better use Skype. Also, switching to Ooma for local service to avoid using the computer (easier on the old folks). magic jack is OK for $20.00 a year. my only concern is that buying $$$$ for international minutes is a ripoff. Minutes are deducted without making a connection. Invested $10.00 and I talked for 20 minutes at most. of a possible 400 minutes initially available. Better use Skype. Also, switching to Ooma for local service to avoid using the computer (easier on the old folks).

]]> By: SrewTheCustomer http://blog.laptopmag.com/whats-new-with-magicjack/comment-page-4#comment-26224 SrewTheCustomer Fri, 15 Jan 2010 14:30:30 +0000 http://blog.laptopmag.com/whats-new-with-magicjack#comment-26224 I bought MagicJack Feb 2009 I could call and fax. But after an Upgrade that MagicJack did early January 2010 I was unable to fax. I chatted online with MagicJack for 30 minutes and they were trying to get it figured out. To no avail. The next day I chatted with another person and I finally called them out on it and said "MagicJack had to of changed something. Come clean." The MagicJack person said that the Engineers turned off the availablility for MagicJack to fax with the new upgrade. So there you have it. I bought MagicJack Feb 2009 I could call and fax. But after an Upgrade that MagicJack did early January 2010 I was unable to fax. I chatted online with MagicJack for 30 minutes and they were trying to get it figured out. To no avail. The next day I chatted with another person and I finally called them out on it and said “MagicJack had to of changed something. Come clean.” The MagicJack person said that the Engineers turned off the availablility for MagicJack to fax with the new upgrade. So there you have it.

]]> By: Miserable http://blog.laptopmag.com/whats-new-with-magicjack/comment-page-4#comment-26063 Miserable Tue, 12 Jan 2010 17:03:32 +0000 http://blog.laptopmag.com/whats-new-with-magicjack#comment-26063 It doesn't make any difference how cheap the thing is if it doesn't work. And it doesn''t work! There is positively nothing wrong with our Comcast service, nor our computer. We've tried this thing on every computer in the company and every friend's computer. Buy, if you can carry on a conversation with only every 5th word being semi-audible, it could be the product for you. It doesn’t make any difference how cheap the thing is if it doesn’t work. And it doesn”t work! There is positively nothing wrong with our Comcast service, nor our computer. We’ve tried this thing on every computer in the company and every friend’s computer. Buy, if you can carry on a conversation with only every 5th word being semi-audible, it could be the product for you.

]]> By: GF http://blog.laptopmag.com/whats-new-with-magicjack/comment-page-4#comment-26052 GF Tue, 12 Jan 2010 08:24:51 +0000 http://blog.laptopmag.com/whats-new-with-magicjack#comment-26052 A joke. Used for one years time. you get what you pay for. Customer support is chat only. Do NOT go down this road if you expect good quality. A joke. Used for one years time. you get what you pay for. Customer support is chat only. Do NOT go down this road if you expect good quality.

]]> By: Paula Belden http://blog.laptopmag.com/whats-new-with-magicjack/comment-page-4#comment-25867 Paula Belden Thu, 07 Jan 2010 22:05:37 +0000 http://blog.laptopmag.com/whats-new-with-magicjack#comment-25867 I've had the same problems as all listed above. No need to go into details but my MJ broke after less than three months. Finally contacted the West Palm Beach Better Business Bureau (the company is incorporated there). Voila! Two days later an email from MJ comes indicating they are sending me a replacement. Based on their awful customer 'service' I immediately checked my bank to see if I was charged. So far they haven't. But I wouldn't be surprised if they do...and soon. I’ve had the same problems as all listed above. No need to go into details but my MJ broke after less than three months. Finally contacted the West Palm Beach Better Business Bureau (the company is incorporated there). Voila! Two days later an email from MJ comes indicating they are sending me a replacement.

Based on their awful customer ’service’ I immediately checked my bank to see if I was charged. So far they haven’t. But I wouldn’t be surprised if they do…and soon.

]]> By: Howard http://blog.laptopmag.com/whats-new-with-magicjack/comment-page-4#comment-25764 Howard Mon, 04 Jan 2010 06:51:03 +0000 http://blog.laptopmag.com/whats-new-with-magicjack#comment-25764 Anyone know if you can have 2 MJ's on 1 number? ... I basically want 1 number to ring at the same time in 2 different locations/computers... thnx Anyone know if you can have 2 MJ’s on 1 number? … I basically want 1 number to ring at the same time in 2 different locations/computers… thnx

]]> By: Charles brooks http://blog.laptopmag.com/whats-new-with-magicjack/comment-page-3#comment-25276 Charles brooks Thu, 17 Dec 2009 23:44:35 +0000 http://blog.laptopmag.com/whats-new-with-magicjack#comment-25276 Often we forget the little guy, the SMB, in our discussions of the comings and goings of the Internet marketing industry. Sure there are times like this when a report surfaces talking about their issues and concerns but, for the most part, we like to talk about big brands and how they do the Internet marketing thing well or not so well. onlineuniversalwork Often we forget the little guy, the SMB, in our discussions of the comings and goings of the Internet marketing industry. Sure there are times like this when a report surfaces talking about their issues and concerns but, for the most part, we like to talk about big brands and how they do the Internet marketing thing well or not so well.
onlineuniversalwork

]]>