2011 was another year of massive failures for Research in Motion, the company behind the formerly industry-leading BlackBerry smartphone platform. First RIM released its long-awaited PlayBook tablet without bothering to include native email or calendar applications. Even as sales faltered, the company continued releasing overpriced, underpowered phones such as the BlackBerry Bold 9900 and Torch 9850, neither of which even had 4G.
Insult turned to injury in October, when users around the world suffered a multi-day email outage due to problems with the company's servers. The company's inability to deliver an update to its tablet software until at least February 2012 or to come out with its new BlackBerry 10 operating system on phones until late next year don't bode well, either. No wonder the company's U.S. market share has dropped from 49 to 10 percent in just two years.