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The Best BlackBerry Controller: Trackball or Scroll Wheel?

May 5th, 2008 by Joanna Stern

The original BlackBerrys featured a scroll wheel on the right side, which enabled users to navigate menus and scroll through e-mails and Web pages. With the advent of the 8000 series, that wheel was replaced with a trackball located just underneath the screen.

While a new generation of users have embraced the new navigation device, many old-school BlackBerry addicts wish RIM would bring back the scroll wheel. Here at LAPTOP, we found two passion push-partisans on the staff and let them duke it out. Read their arguments below, then post your own comments.

Do you want the wheel back?

Point: Why a BlackBerry Trackball is the Only Way to Go
By Joanna Stern

I never wanted a BlackBerry until they came out with the Pearl, which sported a pearl-esque trackball. Why? Because the scroll wheel found on the right edge of BlackBerrys prior was more awkward than a 12-year-old boy heading into puberty. Those who use BlackBerrys with scroll wheels seem to look like they have some sort of deformity; their right index finger is always unnaturally extended to the right of the device.

Mr. Jeffrey Wilson will try and convince you otherwise, but putting a wheel on the side of a BlackBerry has never made sense. It almost seemed like an outgrowth of older technology, like beepers. For those that don’t remember beepers, you would hold this ancient contraption and use a side wheel to scroll through the numbers. There is no doubt that the advent of the trackball pushed RIM’s BlackBerry into the forefront. Here is why I could never imagine using a BlackBerry with a scroll wheel and why I’ll never give up on my precious little gem.

Ergonomics Trump All: The scroll wheel design is not conducive to thumb-typing and does not make for comfortable hand positioning on the device. With the scroll wheel, using your phone with your left hand was never really possible. If you were holding your BlackBerry in your left hand, you would have to constantly adjust your positioning: To type, you must put your thumb on the keys, but then to toggle the menu, you have to move your hand around to the right side of the device to scroll using the wheel. With the trackball positioned front and center on the device, you can type with one hand; you simply move your thumb from the keyboard slightly up to maneuver the trackball.

Sure using a wheel device with two hands is tolerable, but you can never have a firm grip on the device since you have to keep your index finger on the right side to control the wheel. With the ball you can firmly and comfortably hold the device in the palm of your hand and that ball is always within thumb’s reach.

The Need for Speed: How do people move within menus with a scroll wheel? There is no doubt that you can navigate faster with the ball, because you gain four-way directional controls for moving through applications or navigating a Web page.

You also gain much more precision with the trackball; you can accurately navigate to the application you need in the main menu with short ball rolls. Even better, when you are writing up an e-mail or SMS message you can easily move the cursor to the right or left by horizontally rotating the ball.

Far from Fugly: The Face it, the trackball is way more attractive. This illuminated pinball has made the BlackBerry more visually appealing since it first lit up the device. Even better, select Pearl models have a feature that allows the ball to change colors. Have you ever seen a mesmerizing scroll wheel?

Plain and simple, the ball rock and rolls. But listen to Jeff Wilson’s wheel counterpoint and decide for yourself.


8 Responses to “The Best BlackBerry Controller: Trackball or Scroll Wheel?”

  1. Jia Says:

    i Like the trackball infact…its easy to use..Dont know about the wheeler thing.When you get used to the trackball, you dont feel a thing

  2. H4MM3R Says:

    Love the trackball it is a lot better than the wheel. I have used the 7250, 8703e, 8830 and now have the 8330.

  3. JEF Says:

    The wheel was also a lot better if you needed to scroll deep into a long email or webpage.

  4. Chon Says:

    Why not add both? I´m a BIG fan of the scroll wheel, for accuracy, etc…
    Also, I´m not interested in a smaller form factor that a scroll-wheel can impede. I use my BB for writing, websurfing, keeping track of appointments, etc… not looking sexy.

  5. BrianL Says:

    I can not believe that RIMM doesn’t just come out with a device that has a scroll wheel and a scroll ball. I have not bought the pearl or curve because it doesn’t have a scroll wheel. I demo’d the pearl hoping I would like it, but I lost productivity that the scroll wheel gives me. Reading emails and news articles is way more efficient with the scroll wheel. That’s my primary purpose of the device.

  6. Nathan Says:

    Although I like the trackball better the track ball has its down fall I am leaveing this comment with a crippled trackball this morning I was useing my pearl and I was not able to select with the trackball I have to use the enter botton which works but is slowing me down luckily. Tmobile if they can’t talk me through fixing it they are going to replace it but I wish they could do something about keeping dust out of the track ball since that is the problem

  7. Christina Says:

    Mine broke also - they definitely have an issue with the trackball. T-Mobile wouldn’t help me with anything!

    But I ordered a new one on http://www.BlackberryTrackballs.com and it came instructions on how to fix it really easily. I ordered FedEx so it arrived so quickly and was shipped the same day I ordered. I totally recommend it.

  8. PaerlUser Says:

    I hate the trackball. I absolutely, positively, hate it more than I’ve ever hated any aspect of any phone I’ve ever owned. It’s quirky, sometimes it’s hyper sensitive, sometimes you have to roll it all day to get it to move. Sometimes the cursor just hovers in place. It’s a good idea, but the implementation is absolutely abysmal. Not a day goes by that I don’t curse it. I will never buy another blackberry so long as the scroll wheel endures… unless it’s SERIOUSLY redesigned. Give me the click wheel any day. OR… make the volume buttons work for scrolling. They sit idle as it is.

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