Study: People Lie More Over Text Messages

Text-message lovers beware: People are more likely to lie to you via text messaging compared to other forms of communication, a new study suggests.

In the study, 170 students at the University of British Columbia engaged in mock stock transactions face-to-face, or over video, audio or text chatting. The researchers told students who took on the role of “broker” that their cash rewards would depend on how many stocks they sold to the student “buyers.” Buyers, on the other hand, would receive a cash reward based on the yet-to-be-determined value of the stock they bought.

At the start of the role-play, the researchers told the brokers that the stocks they sold were rigged to lose half of their value, but they only informed the buyers of this fact after the transactions were completed. They then asked the buyers to report if the brokers were deceitful in their attempts to sell the stock.

As it turned out, buyers reported being deceived over text more often than the other forms of communication. Perhaps surprisingly, brokers were most truthful about the quality of the stock if they were selling it over video chat, surpassing even face-to-face transactions.

“Our results confirm that the more anonymous the technology allows a person to be in a communications exchange, the more likely they are to become morally lax,” Karl Aquino, a business professor at the University of British Columbia and co-author of the study, said in a statement.

Communicating over text doesn’t allow a person to convey emotional cues that would alert someone of duplicitous behavior, while video chatting, the researchers suggest, produces a so-called “spotlight” effect — it increases a person’s awareness of being scrutinized, effectively suppressing the inclination to be dishonest.

The researchers see practical implications from the study’s results. For example, the researchers said that people shopping on websites such as eBay should speak with sellers over video to make sure that they are getting the most accurate and honest information about a product they are looking to purchase.

The study will be published in the March 2012 edition of the Journal of Business Ethics.

Article provided by TechNewsDaily, a sister site to Laptopmag.com.

LEAVE A REPLY
Name*
Email* (will not be published)
Website
*Indicates required field
Comments*
Submit Comments

FIND A REVIEW
Laptops
All Product Types Accessories Cars Digital Camcorders Digital Cameras eReaders GPS Laptops MP3 & Video Players Projectors Smartphones Software Storage Tablets / MIDs VoIP Wi-Fi
All Subcategories
All Subcategories All-Purpose Budget Business Desktop Replacement Gaming Multimedia Netbook Nettop Rugged Student Tablet PCs Ultraportable
Brand
Acer Alienware Apple Archos ASUS Averatec BenQ CTL Corp. Dell Digital Storm eMachines Emtec Everex Fujitsu GammaTech Gateway General Dynamics Getac Gigabyte Hercules HP HTC iBuyPower Intel Lenovo MSI Nokia Nvidia OCZ OLPC OQO Origin Panasonic Sager Samsung Sony Sylvania Systemax TabletKiosk Toshiba Verizon Viewsonic Viliv VooDoo Workhorse PC ZT Systems
Minimum Rating
Any Rating Editor's Choice 4.5 Stars 4.0 Stars 3.5 Stars 3.0 Stars
Screen Size
10 11 12 13 14 15 16 17 18 20 4 5 6 7 8 9
Resolution
1024x576 1024x600 1024x768 1200X800 1280 x 720 1280x1024 1280x768 1280x800 1366x678 1366x768 1440x1050 1440x900 1600x768 1600x900 1680x1050 1680x945 1920x1080 1920x1200 800x400 800x480
Weight Range
10.1 - 12.0 pounds 12.1 - 14.0 pounds 14.1 - 16.0 pounds 2 lbs 2 pounds and under 2+ lbs 2.1 - 4.0 pounds 4.1 - 6.0 pounds 6.1 - 8.0 pounds 8.1 - 10.0 pounds Over 16 pounds Under 2 pounds
more options
SUBSCRIBE