Sprint Won’t Upgrade HTC Hero and Samsung Moment to Android 2.2

Today Sprint posted a short — and somewhat confusing — news announcement on their blog today that ended up causing a bit of a stir in their customer community:

“As work on finalizing the software is under way, Sprint expects to launch Android 2.2 in the near future. It also will be available as an upgrade on the recently launched HTC EVO 4G.”

The statement made it seem as though Android phones other than the Evo 4G would get the upgrade, but apparently this is not so. When customers started asking whether the Samsung Moment or HTC Hero would also get 2.2, the original poster (JGatSprint) stated that they would not. I guess that means only the other Android phones coming to Sprint soon will have FroYo.

Hero and Moment owners are understandably upset. Both of these phones are less than a year old, but will not get updates to enhance their functionality. The false hope some felt due to the sloppy sentence construction didn’t help, either.

The other frustrating thing about this news is that it’s so unspecific. “Near future” isn’t a time frame, it’s vague handwaving. Work may be “under way,” but it’s not even clear from the announcement where Sprint and/or HTC are in the process of tweaking FroYo to work on the Evo and whatever other phones will come down the line. So, we can expect 2.2 on the Evo someday and other Android phones before or after that. Hooray?

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  1. chuck_b Says:

    Thank you Sprint for screwing over your customers yet again!

  2. Cameron Says:

    That is truly some b.s. especially since my girl don’t wanna stick with Sprint for an upgrade. So I won’t be getting the Evo nor will I be getting the 2.2, and I was just starting to gain confidence after I got the 2.1 upgrade.

  3. Jeremy Says:

    Stupid! Spend a little more time working on bettering the phones that are out now for current Sprint customers, and a little less time pushing new phones every effing month!

  4. William Says:

    All I gotta say is if SPRINT don’t improve, I will definitely switch to another carrier. The Moment and HTC Hero are very good phones that needs to be upgraded. Start listening to your customers SPRINT!!!!!

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