Nokia Lumia 820 Takes Flight with 19,000 Delta Flight Attendants

DeltaReady to fly the teched-out skies? Delta Air Lines has announced that they’ll be supplying more than 19,000 flight attendants with a Nokia Lumia 820 starting on August 26. Touting the rollout as a step toward “technological innovation,” the smartphones will be used to streamline in-flight purchases. The new equipment is a result of a partnership between Microsoft, AT&T Avanade.

The plan will pair the Windows Phone 8-powered Lumia 820 with Avande’s retail platform, Avande Mobile Airline Platform. The phone will presumably run over Wi-Fi in the air and AT&T’s 4G LTE network at the gate. Some key features of the platform include near real-time credit card processing for in-flight purchases and seat upgrades. The service also promises faster transaction times and more efficient services, according to Delta.

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In addition to credit cards, passengers will also have the ability to used pre-paid cards. After making a purchase, customers will receive an ereceipt via email. Another feature is the ability read coupons on a passenger device. Flight attendants will also have access to certain customer-specific information for a more personalized service such as upgrading seating, connective gate updates, passenger manifestos and more. However both of these features will be available at a later date. 

Delta expects the program to grow in the over the next three years and has plans to incorporate other Windows Phone 8 devices into the program. 

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