The head of the world’s leading video streaming service could be just the leader Microsoft needs. He’s certainly good at weathering a storm when his customers resist change. Netflix subscribers were raving mad when the company decided to raise prices and decouple streaming from the DVD delivery service. But Hastings now has more than 38 million members paying $8 per month. Microsoft could use someone who could help Windows 8 users get over a big change.
At the same time, Hastings is known for instituting a culture that doesn’t stand for mediocrity, letting mere average performers go. He also promotes both freedom and responsibility, a message that every new hire is made to understand. Microsoft could use a clearer cultural direction, given its many tentacles.
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