Comments on: Hands-On With the HP TouchSmart tx2z

By: Jason in Louisiana

Jason in Louisiana — Fri, 20 Nov 2009 11:06:18 +0000

I have had a TX2-1275dx since Sept. 2009, and the lcd started blinking after about an hour whether using it or it just sitting there powered on. I went through HP support and ultimately sent it back and they replaced the lcd under warranty.

I am expecting it back today.

I will see if the problem has been and will remain corrected and update.

By: anon

anon — Thu, 12 Nov 2009 20:45:43 +0000

Wow, people said HP provides the best service, but I have heard that they has made a few recalls already, so concerned about the quality a lot.

By: mirano

mirano — Fri, 16 Oct 2009 07:31:34 +0000

DO NOT BUY HP. And for those who already have the TX2z, wait until you have reached the 18-20 month threshold. Thats when these puppies (the Tx2000z) die. First the wifi goes – you cannot get on the internet, so you buy a netgear 802.11n dongle. Ugly. Then the external monitor display goes – you can only see in 16 bit color if you use an external monitor, so you just use the small 12″ laptop monitor. Ugly. All the while the exhaust is spewing out 120 F hot air, so you never put it on your lap. Ugly. Then on the 18th month, it starts to die. First it wont boot up, but maybe it will. So you make sure you are backed up to the hilt. Ugly. Then the crashes happen more often. You call HP Customer service. They pretend to “research the problem” (as if they dont read these forums; as if they dont have their own case histories!) Deceptive. Then after so many useless hours on the phone pretending this is a new and unique problem, they offer to fix it for $340. With a 90 day guarantee. Ugly. I would love to hear of good news from this series. But I am not expecting much from this TX series nor from HP. Ugly.

By: k wolf

k wolf — Sat, 03 Oct 2009 00:01:08 +0000

I’ve had my tx2500 for over 13 months now. It appears to be a decent consumer-grade laptop, nothing more. It is a wonderfully-priced tablet, however. You do get what you pay for. Its functional, but has its issues. I DO NOT trust that it will last another year before it begins to fall apart, that’s the sad fact. Meh, before then I’ll pick up an internship and have enough saved for a new Lenovo within a couple of months

Do not buy HP if you plan on keeping your laptop for several years- they simply are not built to last that long!

By: Gymnastics099

Gymnastics099 — Wed, 19 Aug 2009 21:47:07 +0000

I really, really want this laptop. i have tried it a few times at Nebraska Furniture Mart and it seemes like a good laptop, but a ton of people are saying that you should never buy a TX series. What’s the real facts?

By: JB

JB — Wed, 19 Aug 2009 16:22:07 +0000

Ok. So I have been researching about this since couple of days and I’m hearing that it has a heat problem and new ones have better graphics cards….etc.

Well I need an honest opinion

I need a good reliable fast laptop that should last for about 5-6 years from now. I have to use it everyday at university for med school.

I’m debating between these 2 laptops and I’d really appreciate if any1 could reply asap.

Hp touchsmart tx2-1275dx – and – hp dv3-2155mx

http://www.bestbuy.com/site/olspage.jsp?id=cat13504&type=page&pageIdentity=searchDriven&useProductString=true&productString=1218094855056*1218094583196&unProductString=1218101178783*1218099255649*1218099254485*1218099254474*1218098558895*1218094855118*1218094855881*1218094582785*1218093379169*1218093381700*1218093384107*1218093001786*1218044489891&catId=

Thanks in advance

-JB

By: Eddie got 1

Eddie got 1 — Tue, 18 Aug 2009 23:09:29 +0000

Ya i got a tx2z for over a year and never had a problem with it exept for the heat that comes out of the exhaust which is anoyin as long as u dont keep it on for to long every day it sould be fine

By: rose

rose — Sat, 01 Aug 2009 11:13:16 +0000

ammm,,im juzt planning to buy the hp tx2z..for me its great and i love it! but after i read all of your comment guys im now confuse…there’s anyone here have the HP TX2Z right now?and how is it??help me guys,,,,

By: Mark

Mark — Thu, 30 Jul 2009 05:23:18 +0000

Just bear in mind that the video card takes up a mammoth 1.4GB of the available RAM so you really need to upgrade to 8GB otherwise you are left with a notebook attempting to run 2.6GB on vista.

If you are a developer like me then vista ultimate + vs 2008 = not pretty .. best to ditch OS go 64BIT and get that extra ram.

By: john

john — Sat, 18 Jul 2009 20:22:26 +0000

Ok for all those out there questioning the TX2 version. Question do they have the same failure rate? The answer is no, they based upon advance aging test will last 15 months not 13 of the old ones. Yes the graphics card problem has been amended but not the heat issue. From the review it seems it is the lack of heat dissipating material and appropriate design to keep the Motherboard from experiencing wide heat cycles leading to thermal fatigue of various components. This is not completely HP fault as it is inherit in this type of product. They would need to make the same move Apple did and go to an integrated Aluminum case to prolong the life. While an updated case will prolong the life by another year or two, the cost would probably add another $200 to the price, while the actual cost is $20 it a major retooling for HP to handle.

So the best way to handle this is what HP wants you to do and that is purchase there 2-3 year warranty. So if you decide on purchasing a HP just add $200 to the cost for the warranty and compare it to other products with 1 year warranty and they would be about equal.