Groupon Guide: How to Save Money With New Deals Every Day

Groupon on the Go

It’s easy to take advantage of Groupon’s deals on your smart phone by using apps for Android, BlackBerry, and iPhone. They’re useful for keeping track of the coupons you’ve already purchased; for instance, expiration alerts let you know how much time you have until your Groupons expire. The apps also make it easy to find Groupons near you. Under My Groupons, click the Nearby tab to find deals in your area. You can view available deals as a list or on a map (driven by Google Maps).

With these apps, users don’t need to print out their Groupons before redeeming them. Just show the merchant the Groupon bar code right from the app.

Buyer Beware

Groupon’s stated commitment to customer satisfaction is refreshing. The Groupon Promise, found on the sidebar of most pages on the site, states that “If you ever feel like Groupon let you down, give us a call and we’ll return your purchase…” However, that doesn’t mean that all users will be satisfied. After all, there are two parties involved in every transaction: Groupon and the merchant.

In the company’s short history, there have been incidents where merchants were unprepared for the popularity of a deal and had a hard time fulfilling it. Plus, there are several reports on Groupon’s Facebook discussion boards of coupons offered by businesses that don’t exist or shut down for no reason, with no help from Groupon’s support line.

Most of these complaints come from overseas, where the company is just starting to grow. It does underlie that users should be careful, especially when taking advantage of a highly desirable deal. If you’re a bit wary, verify the details with the merchant before buying the Groupon.

Barring a problem with the merchant or deal, Groupons aren’t refundable. Also keep in mind that if a Groupon expires, your money is lost. Still, if you remember these tips, you can score the best deals without getting burned.

Groupon Guide

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  1. Nora Says:

    Groupon is certainly a great way to save money on all different kinds of products and services, and it is also very easy to figure out how to use. You can save a lot by using Groupon.

    A great site to use to find sales and deals in your area is http://www.dailydealpool.com. They’ll email you daily with a list of the best buys in your area and online, ensuring you won’t miss out!

  2. mike Says:

    Hi K. T. Bradford, it feels great to be here. Wonderful post.. I must say. My wife loves Groupon as most of her friends. She has used it several times including not just in our city, but several cities where we will be in the next few months, they have great discounts. Thanks for the tips!

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