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Get It Together RIM. Is Palm Right About BlackBerry?


February 20th, 2008 by Joanna Stern  

Woke up this morning with no e-mails on my Verizon BlackBerry 8830. When I checked my Outlook I had tons of inter-office mail and alerts from www.dataoutages.com.

palm

Dataoutages sent through lots of alerts from RIM like this one:

Valued Customer,

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.Trouble Ticket Number: TT000006270606 Severity: 2-Medium

Description of Issue: Degradation of RIM Blackberry Provisioning.
Location of Issue: All Regions ;All Markets and surrounding areas
Start Time: Feb 20 2008 03:00 AM PST

Looks like another BlackBerry slow down. One of two in this week.

So is Palm right? Its newest ad touts, in so many words, NO DOWNTIME! I love my BlackBerry, but I recently reviewed the Palm Centro for AT&T and really took a liking to it. Sure my fingers would cramp from the keyboard, but is it a price I am willing to pay for constant push e-mail and no service interruptions? I think so.

I, like many I know, wake up in the morning to my BlackBerry’s alarm and grab it not only to snooze but to check my e-mails. Probably not the most healthy habit, but I don’t like starting my day without e-mail! RIM, get it together.

 

 

 

 Comments (1 Response) 

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One Response to “Get It Together RIM. Is Palm Right About BlackBerry?”

  1. Baz Says:

    Yeah, but Palm?

    Come on! Still love my TX but their smartphones are a disaster – running an OS that the company no longer owns and which hasn’t been tweaked in years sync’ing to a Desktop that is even worse condition.

    I’d never blow the wad for RIM’s ’service’ as it is (great still for corporations with more money than brains), but there are far better options out there…

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