The GoPayment solution is similar to Square in that it also includes a device that attaches to a mobile phone to process payments. However, the small, entry-level hardware is only one of the options Intuit provides with its GoPayment service. The basic free reader for the cost-conscious merchant competes directly with Square’s offering, but Intuit also provides more options for established small businesses, including a reader that also functions as a receipt printer.
Like Square, GoPayment supports all iPhones and iPads in addition to select Android devices and BlackBerry phones. In total, GoPayment is compatible with more than 40 handsets, compared to Square’s 30-plus. A GoPayment smartphone application is provided for these devices, but a mobile web version is also available.
GoPayment ties in with Intuit’s QuickBooks Pro and Premier 2009, and QuickBooks 2010 for Mac and later versions. The GoPayment service is scalable up to 50 employees, and Intuit offers 24/7 live customer support.
The company offers a low-volume plan and a high-volume plan (for merchants processing more than $1,000 per month in transactions). With the high-volume plan, there’s a monthly service fee of $12.95 per month, but the low-volume plan is free. For swiped transactions, the rate is 2.7 percent (low-volume) or 1.7 percent (high-volume). For keyed-in transactions, the rate is 3.7 percent (low) or 2.7 percent (high). “Non-qualified” transactions—meaning those that don’t meet certain requirements of the Discover, MasterCard, and Visa network—will be subject to additional transactions charges ranging from 22 to 37 cents, depending on which plan you use. To make its pricing more competitive with Square, Intuit recently dropped its transaction fee of $0.15.