How to Disable Verizon’s Caller Name ID Service

 Caller Name ID Trial

If you have an Android phone from Verizon, there’s a very good chance you’ve seen a pop-up message like the one above. According to Verizon, its new Android phones come preloaded with the Caller ID Name app, which pops up an alert after you receive one of your first phone calls to to tell you that you have been given a free trial of its service, a $2.99 per month add-on that tries to match pictures and names with numbers that call you.

Add to contacts

The good news is that Verizon says that when the trial is over, you own’t be billed for the service unless you actively choose to purchase it. However, even during the free trial, Caller Name ID is a an annoying distraction that sometimes does little more than just display the phone number with no information attached. Here’s how to kill Caller Name ID for good. 

1. Open Caller Name ID.

Launch Caller Name ID app

MORE: 12 Worst Android Annoyances and How to Fix Them

2. Tap Account Tools.

Tap Account Tools

3. Tap Account Status. 

Tap Account Status

4. Hit Stop Trial

Click Stop Trial

5. Click Confirm.

Tap Confirm

6. Click Ok.

Tap OK

7. Navigate to the Apps submenu of Settings. It may be called Application manager or something similar.

Application Manager

8. Swipe over to the All apps tab.

Swipe to all tab

9. Select Caller Name ID.

Caller Name ID

10. Tap Disable or Turn Off and hit OK if prompted to confirm.

Turn Off

Caller Name ID should not only stop running but stop appearing in your apps menu.

Caller Name ID is removed

Avram Piltch
Avram Piltch
The official Geeks Geek, as his weekly column is titled, Avram Piltch has guided the editorial and production of since 2007. With his technical knowledge and passion for testing, Avram programmed several of LAPTOP's real-world benchmarks, including the LAPTOP Battery Test. He holds a master’s degree in English from NYU.
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  1. Trent Says:

    I tried this and the confirm button does NOTHING!Verizon has made an enemy for life out of me with this.

  2. Dan Garreau Says:

    Disabling the Caller ID worked – had to push Confirm a few times after saying it timed out but it worked. THANK YOU!!

  3. Marshall Says:

    I tried following the steps to disable Caller ID. But in step 4 it is assumed that the app will give the prompt “Stop Trial”. My Droid Ultra’s Caller ID app does not have step 4 on the menu. Instead, it shows only Confirm and Terms and Conditions. This procedure doesn’t work for my phone.

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