magicJack Problems: Are Users or the Company to Blame?
June 16th, 2009 by Jeffrey L. Wilson
magicJack, the $39.99 USB dongle that connects to your PC so that you can make low-cost calls through the internet, certainly sounds enticing. The $40 cost of entry includes one year of service, and once that has expired, subscribing is just $19.99 per year–far lower than the price of traditional landline or cell phone subscriptions. It’s easy to see the appeal: slashing your phone bill in these penny-pinching times only seems prudent.
However, magicJack has also proven to be a hot-bed of controversy, at least amongst LAPTOP readers who visit this blog. Although a number have touted the effectiveness of the product, another vocal segment has claimed that the device is shoddy and lacks reliable customer support. Some have claimed that magicJack flat-out doesn’t work; one person has stated that it wrecked the PC it was plugged into.
Tags: magicJack, VoIP | 11 Comments »





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