Carrier Support Showdown: AT&T, Sprint, T-Mobile and Verizon Tested
February 10th, 2012 by Dan Howley, LAPTOP Staff WriterCellphone shoppers generally judge wireless carriers based on their networks’ speed, size and—above all—reliability. But reliability extends to customer service. Will your carrier be able to help when something goes wrong? And can you get your questions answered in a timely fashion?
With that in mind, we performed a survey of the country’s four largest service providers—AT&T, Sprint, T-Mobile and Verizon Wireless—to determine which offers the best service and which could use some lessons in customer appreciation. Read the rest of this entry »
Best and Worst Carrier Customer Service
- Introduction and How We Tested
- AT&T
- Sprint
- T-Mobile
- Verizon
- Final Verdict
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