Who needs a travel agent when you have William Shatner? Seriously, it’s hard to think of a time when travelers couldn’t book their own flights and hotel rooms, and conduct research on destinations they’re traveling to own their own.
Let’s say you want to take a trip to New York City; you can book your flight and make hotel reservations with ease—without a middle man. Then you look up tourist activities in the city, or get advice from Yelp and other apps on lesser known spots to check out. It doesn’t make sense to go through an agency.