We get asked the same question all the time: What’s the best brand for laptops? It’s a big question with a lot of factors to consider. Most often, our response is to ask for more specifics about what a particular shopper really needs. But once a year, we dig down into all those factors — from our review ratings and a system’s design to its preloaded software and support — with the goal of definitively answering that persistent question of which company deserves your money.
This year revealed that nnwhile some companies have held on to their greatness, others have tumbled. In fact, one brand jumped up two spots to land in third place and another dropped three spots, just because of poor tech support. So whether you’re considering a notebook from Acer, Apple, ASUS, Dell, HP, Lenovo, Samsung, Sony or Toshiba, we can tell you how these companies stack up.