Comments on: ASUS CEO Reveals Eee PC Sales Numbers, Plans for Touch Eee PCs and More Eee Family Products

By: Michael Johnson

Michael Johnson — Mon, 24 Jan 2011 18:35:24 +0000

^I Played on my bicycle with other kids in the neighborhood. We especially enjoyed Tag and red rover. I am more or less a hybrid though. I played games inside and played games outside so it was a great balance.

My problem with the little mini lap tops is the fact that they will become like cell phones and people being able to carry these in your palm will be glued to them like they are smart phones. The Dell mini 10 was small enough of a product for me.

And I have to agree with another poster above. Asus customer service anything is a few french fries short of a happy meal.

By: Katherina Michniak

Katherina Michniak — Tue, 01 Jun 2010 14:38:40 +0000

What did people do before the invention of video games?

By: David Stein

David Stein — Wed, 14 Apr 2010 16:09:07 +0000

I hope Mr. Shen will read this because I have nowhere else to turn for assistance. I purchased the model cs5111 desktop computer and the experience has been the most exasperating of my life. Since the purchase last October, the computer has been back to Asus in Fremont CA three times for extended periods and the problems do not get resolved. It defies explanation and comprehension. Extended phone conversations and emails have failed to produce any results. Each time the unit goes back for the same service I am assured prior to shipment that it has been checked and double-checked thoroughly by customer service personnel and technicians as well. Each time it comes back to me with exactly the same problems unresolved. A young lady named Trinity Sparks in Fremont has tried to do her best and handled my unit personally to assure resolution of the problems. I think she is ready to kill some people in the service department over this incident. Please help. The CS5111 is potentially a great computer.

By: Maria

Maria — Sun, 11 Apr 2010 01:33:54 +0000

@Dimitry:

I totally agree with you. After my experience ASUS making a great job in assemble high end mainboards, if they do so in producing high quality netbooks, will this be awesome.

LG
Maria

By: Carol Taylor

Carol Taylor — Sun, 14 Feb 2010 01:44:01 +0000

Dear Jerry Shen:
I wanted to write you a letter however your staff said I had to find it online, but could not.
Last week I purchased an ASUS laptop and had a defect with the touch pad and was instructed to go to Best Buy where I purchased it.
Yesterday, I bought your Err PC and after 2 hours and 50 minutes, speaking with a woman who was unable to help me download the trial sudent home Office 2007, I spoke with a Mabel, Supervisor, and then to a Sandy, Lead Supervisor I.d. 293, and her boss Janice, Manager was out of the office was so she transferred me to her voice mail and after a 10 minute hold time, was disconnected.
Between last week with the large laptop and today with The Edd Pc I have over 63 hours invested, not counting the trip back to Best Buy where the problem was not resolved, because they were not familiar with that particular computer. Needless to say I am livid and would like to resole

By: Matt

Matt — Fri, 18 Dec 2009 06:39:30 +0000

They have a good product with a normal limit of flaws but the ASUS customer service model for the Eee PCs needs serious help for the 10% that have issues with their Eee PC. I would love it if someone could pass a message along to Jerry Shen or an appropriate VP. Have a look at these numbers (rma E-USA19A5063 & B2696 reference case number NE0064) and ask company if they understand service recovery because that is the key to customer loyalty… Contact me personally if you want more information. If it wasn’t for ASUS employee Mason W. I would still wondering what is going on.
Matt

By: Dmitry

Dmitry — Thu, 30 Apr 2009 05:46:12 +0000

You people at the ASUS are doing a wonderful job, meeting all the expectations and winning all the challenges. BRAVO 2 all of you.

By: Computer Rental Company

Computer Rental Company — Tue, 17 Mar 2009 01:52:33 +0000

Truly, the computer era is evolving in a really fast pace. And the demands from the users are also building up. As a response to these demands, better specs are developed if not the best. And mobility poses a great factor in customer satisfaction. Many people opt for mobile computers for practicality. But the great challenge stays the same and that is to develop a a smaller laptop without sacrificing the performance or output of the computer. But as the laptop tends to be smaller it also tends to demand a higher price from consumers. That is why many rental companies are slowly growing to cater the needs of consumers who needs to use the most high tech computers without having to pay the full price.

By: buylaptop

buylaptop — Tue, 03 Mar 2009 04:30:14 +0000

I use ASUS A8 Series, and it’s good enough for me..and I planning to buy ASUS Eee PC series..
Does its Better more then A8 Series ?

By: C.P.

C.P. — Sun, 07 Dec 2008 22:10:46 +0000

I dont understand what all the complaining is about on the OS. The fact is that there is always a better operting system because new versions are released every 6-12 months. The Eee PC is great with what it has. I am a full time professional and a part time student. I use my Eee PC 2G surf to do all my work and browse when ever i have time. i take it everywhere i go and sometimes have to check that it still in my bag because its so tiny. If at some point I feel like i need a new one, i will not spend on upgrades because that is pointless. i will just go buy another because they are so inexpensive. See it for what it is. A great and inexpensive way to stay connected and be able to do work at a coffee shop or in my case the local bar that offers WiFi. The Eee is GREAT, plain and simple. I get great comments on it all the time and everybody want to know where to buy one.