When we reviewed Windows Phone 8, we gave it high marks for innovative features such as its customizable Live Tile interface and the way it integrates social networks and connects you to friends and family. Overall, Microsoft has done a very good job with its new mobile OS. Yet after using Windows Phone 8 extensively on a few different phones, in some ways the software feels incomplete compared to competing platforms–and we don’t mean the app gap. Here’s what Microsoft needs to do to fix its OS.
As I was flying from San Francisco to New York, the flight attendant gave that familiar speech to turn off all electronic devices. If I was on an Android phone like the Galaxy S III, I’d just need to swipe down from the top of the screen to enter Airplane mode (or change any number of often-used settings). In Windows Phone 8, I had to open the settings menu, then scroll halfway down the page until I found Airplane Mode. Even then, I almost missed it.