10 Reasons Why Consumers Should Buy Business Notebooks

hp_shNotebook makers take great pains to differentiate between their consumer and business-oriented wares, but are consumers ignoring the better of the two categories? In their rush to carve out different market segments, vendors have made certain assumptions about what it means to be a “consumer” and build their products accordingly.

With some vendors those assumptions lead to great laptops. With others, our reviews have highlighted basic, but important mis-steps in consumer machines that aren’t present in the same company’s business machines. In fact, business laptops are often better than their consumer-oriented counterparts.

When shopping for a new laptop, should consumers focus their search on business-oriented models? Here are ten good reasons why.

  1. Better Build Quality: Want a notebook that can stand up to a little abuse? Then you probably want a business system that uses sturdy, lightweight materials like carbon fiber and magnesium rather than cheap plastic. For example, the Lenovo ThinkPad T400 is currently available on sale for well under $700 and has a durable carbon fiber lid. The 14-inch consumer oriented IdeaPad Y450 is a lot cheaper, starting at under $500, but it also feels a lot less sturdy.
  2. Matte Displays with Better Viewing Angles: Glossy displays have become nearly ubiquitous on consumer notebooks, because vendors believe consumers shopping at retail will be swayed by their shininess and slightly more vibrant colors. However, the glossier the display, the worse the viewing angles. (Imagine trying to read a Web page and seeing your reflection more than the text.) Some business systems have glossy displays too, but most let you choose an “anti-glare” option. For example, the Dell Inspiron 13 comes with only a “Glossy, widescreen” display while the Dell Vostro 13 can be configured with either an “Anti-Glare” (aka matte) or a “TrueLife” (aka glossy) screen.
  3. Better Keyboards and Touchpads: We’re not saying that consumer keyboards and touchpads are no good, just that their business counterparts have to bring something really tactile and responsive to the table in order to court businesses, who are obviously focused on productivity (aka typing). The 13-inch IdeaPad U350, currently selling for $850, has noticeable flex under its keys. For the same price, one can get a 12-inch Thinkpad X200s, which has an incredibly responsive keyboard with no flex at all. HP’s 13-inch consumer-oriented Pavilion dm3 has one of the worst touchpads we’ve ever used, but the 13-inch HP ProBook 5310m’s touchpad is incredibly accurate and pleasant.
  4. Less Crapware: A large or mid-size business simply can’t afford to pay its IT department to sit there uninstalling crapware from each new noteboook it orders. Vendors know this and intentionally avoid overloading their business notebooks with too much unwanted trialware. You still find trial versions of security software, but there’s a reason why business notebooks tend to have faster boot times than consumer models.
  5. More Pointing Options: We can’t name a single consumer notebook with anything other than a touchpad for navigation. However, if you like pointing sticks (and we do), several business systems have them in addition to touchpads. Everyone knows that Lenovo ThinkPads have their famous red TrackPoints, but several HP ProBooks, Dell Latitudes, and Toshiba Tecras also have pointing sticks between their G and H keys. Many people love these so-called “nubs” because they’re more accurate than touchpads and because touch typists don’t have to lift their fingers off the home row to use them.
  6. More Storage Options: Want an SSD or a 7,200 rpm drive to speed up your system? You have a much better chance of getting it on a business notebook. For example, a quick check of Toshiba’s consumer-oriented Satellite line showed that only the 16-inch Satellite A500 was configurable with a 7,200 rpm drive and only the 18.4-inch Satellite P500 had an SSD option. Most of the business-oriented Tecras and Porteges have SSD and 7,200-rpm choices.
  7. Enhanced Security Tools: As a consumer, you may not have sensitive corporate research on your notebook, but you probably do have personal data on your hard drive that an identity thief could use to ruin you. Business notebooks tend to come with security software that helps you not only password-protect and encrypt your hard drive, but also do things like manage your passwords, and securely erase sensitive files. HP’s Protect Tools are particularly strong, but you’ll find them on the business-centric ProBook line, not the consumer-oriented Pavilions. Many business notebooks also come with fingerprint readers that let you quickly swipe your way into Windows. Consumer notebooks have facial recognition software, which is more of a gimmick than a feature, as it takes longer and is more annoying than typing in a login password.
  8. More Expansion Options: Many business notebooks offer unique ways to expand your system’s functionality, including custom docking stations, removable optical drives that can be swapped out for a bay battery or second hard drive, and battery slices that attach to the bottom for extra endurance. You can buy generic docking stations from companies like Kensington and Belkin, but if you want something that’s made to plug right into the bottom of your notebook, you’ll likely need a business system.
  9. They Finally Look Cool: Business notebooks used to be known for their functional, put plain — some would say ugly — designs. However, in the past year, some of the sleekest systems on the block have been business portables. See the anodized aluminum lid and deck on the HP ProBook 5310m, the slim lines and carbon fiber lid on the ThinkPad T400s, and super slim design on the new Dell Vostro V13. And you’re not limited to black and silver designs; Dell Latitude E series, for example, is available in black, red, and royal blue.
  10. You Can Still Watch Movies, Play Games: If you want to turn your PC into a home theater and use it to watch Blu-ray discs. or if you want to play an intense game like Crysis then you should definitely get a consumer system that’s designed for multimedia and gaming. However, if you want to watch DVDs, stream video from sites like YouTube or Hulu, listen to music or play casual games, a business notebook is no better or worse than a similarly configured consumer model. To play a game with modest 3D graphics like World of Warcraft, you may need discrete graphics, but many business notebooks have discrete graphics options.


Now you might be asking: what about price? While some business systems are pricier than their consumer counterparts, many are comparable or even less expensive. For example, as of today, a 15.6-inch IdeaPad G550 is on sale for $551 with a Core 2 Duo 2.2-GHz CPU, 4GB of RAM, a 320GB hard drive, and Nvidia GPU, but a ThinkPad SL510 with a better keyboard though somewhat lesser specs starts at $499.

When business notebooks cost more, the advantages above make them worth the extra money. For example, the HP ProBook 5310m costs a couple of hundred dollars more than Pavilion dm3, largely because the latter is on all kinds of sales, but the build quality, better keyboard, and security tools on the 5310m make it a much better investment.

Final Thoughts

Given the breadth and depth of the notebook market, it’s dangerous to overgeneralize and say that consumers should ignore consumer notebooks in favor of their business brethren. The most important thing is that you look beyond marketing labels like “business” and “consumer” and focus on the features that best suit your usage patterns. You may find that a business system has more to offer.

Avram Piltch
Avram Piltch
The official Geeks Geek, as his weekly column is titled, Avram Piltch has guided the editorial and production of Laptopmag.com since 2007. With his technical knowledge and passion for testing, Avram programmed several of LAPTOP's real-world benchmarks, including the LAPTOP Battery Test. He holds a master’s degree in English from NYU.
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  1. Jonathan Angel Says:

    Your excellent post didn’t mention the additional fact that business netbooks also generally have longer lifecycles, offering better availability of parts, battery packs, and other accessories. This can be key for those who’d like to keep a system going for a number of years.

  2. Darin Says:

    “Consumer notebooks have facial recognition software, which is more of a gimmick than a feature, as it takes longer and is more annoying than typing in a login password.”

    Thank you for bringing up many important points about security. You are quite correct that most implementations of facial recognition are not sufficiently robust to be considered serious security tools. However, not all of them are.

    As an example, FastAccess from Dell is based on technology that’s been used for years in security critical enterprise locations such as hospitals and banks. It has extremely rapid and accurate recognition, adapts to lighting and other changes, has built-in dual factor security, and most importantly can automatically lock the desktop when the user steps out of view….a very real and important security improvement. (Most solutions focus exclusively on secure logo-IN, not reliable and automatic locking or log-OUT which is just as important.) In Dell’s business line, their Latitude Z uniquely has this automatic locking feature.

  3. Avram Piltch Says:


    I’ll admit to be being a bit harsh about Facial Recognition software, but I’m still not sold on how it adds either convenience or security. Any Windows PC can be set to automatically lock (and require re-login) after a period of inactivity. The key issue with every facial recognition I have used are these:

    1. Inaccurate — I have yet to use a facial recognition login software that easily recognized my face in every lighting and situation after registering.

    2. Slow, even when accurate — Even when I’ve used software that detects my face, it’s infinitely faster to just type in a password than to wait for it to scan a face and check it. Usually, it even takes several attempts.

    3. Since every piece of facial recognition software I’ve used allows you to skip the facial recognition software and login by password if necessary, the recognition is no more secure than a password.

  4. Jirka Says:

    Another reason is screen size or aspect ratio! Not everyone wants to just watch movies on notebook. Some people use that for normal work too :-) And 16:9 ratio and vertical screen resolution 600 pixels…I don’t know. Sometimes with all those unwanted toolbars you can see only 10 lines in text editor software or on web page, email client… It’s ridiculous…. But it’s almost impossible these days to find a notebook with 4:3 ratio and resolution 1280×1024, 1400×1050 or similar. Recently I was on the market for netbook and ended up with IBM X40…I was lucky for almost like new one and I cannot be happier….such a sturdy notebook body cannot have any netbook, absolutely lovely keyboard, point stick, vertical resolution 768 pixels and most of all matte displey, i.e. I can use the laptop everywhere, not only inside building…and all this for $150, with upgade to SSD hard drive still bellow current netbook prices….I am thinking of buying another one or IBM X60 just in case something happens to this one :-)

  5. chester Says:

    Well done! Thank You Chester.

  6. Vēer Says:

    Not sure that aspect ratio has something to do with business vs consumer laptops, its inevitable change that has allready affected 15″ business laptops.
    Another serious reason to consider business laptops is superior warranty and customer service, more warranty choices within one product line and better post-warranty upgrades.

  7. Thorsten Says:

    Another important point is that business hardware usually comes with a 3 year warranty – cosumer hardware usually comes with 1 year limited warranty.

  8. jheel Says:

    This article is pretty old, but kudos to the author for favoring business laptops.
    I have two points to emphasize here:
    1>Consumer laptops offer more “bang for the buck”. If you purchase an HP Envy, it comes with things like FHD display, Backlit keyboard, 4GB NVIDIA 850M graphics, 8GB RAM, 1TB HDD, and a built-in subwoofer which sounds really great!
    If you purchase a ProBook at the same price, it comes with the standard 768p display, NO backlit keyboard, 2GB AMD radeon graphics, 4GB RAM, 500GB HDD, and the standard 2-laptop speaker configuration which sounds really bad if you’re playing music or watching a movie…
    At the same price, consumer notebooks offer faster/better hardware internal components.

    2>The newer HP Envys is a nightmare to repair when something goes wrong, or you want a simple upgrade. To remove the hard disk, you’ll have to remove like 30 screws in the Envy 17. THIRTY SCREWS FOR A HARD DISK REPLACEMENT.
    And to add an extra RAM stick, you’ll have to take the whole laptop apart. Yes you heard me right, if you want to add an extra memory module, you’ll have to remove 80 screws and take the motherboard out of the laptop to access the memory slots. REMOVE MOTHERBOARD TO ADD RAM.

    This is the UGLIEST internal design I’ve ever seen. How much does it cost to purchase a hard drive? If the hard drive fails, is HP expecting me to throw away a $1000+? What if the the RAM fails or I want to expand?
    Of course you can remove 80 screws and take the motherboard out just to replace the RAM, but it looks a bit too stupid (and risky) to do this at home- you’ll waste too much time and chances of breaking something will dramatically increase- there are a lot of cables you’ll need to remove in order to take the motherboard out, and these cables are fragile, the ports they connect to have plastic locks and latches on them and if you break a lock, you’ll have to replace the whole motherboard.
    The only feasible option it appears to me, is to call up HP tech support and arrange for an “out of warranty” repair if something goes wrong after a year, of if you want to upgrade the RAM.
    It’ll cost more to get service from HP. It will take more time. The options available will be limited (limited number of HDD brands/sizes, limited number of RAM brands).
    RAM, HDD, OD, WiFi, Keyboard, are the easiest things to replace yourself in a laptop, unless the laptop is intentionally designed to make things difficult and force the customer to call up tech support/ dump the computer altogether and get a new one.

    On the other hand, take a look at the ProBook 450 G2. It’s the business edition from HP.
    It’s so straightforward to service. You remove ONE screw, and the service door comes out. You have access to things which commonly fail or require upgrade- keyboard. HDD, RAM, WiFi, OD etc,
    And you also have access to the cooling fan, you can clean it from the inside.
    You don’t have to unplug a SINGLE internal cable to remove the HDD or the RAM! Chances of accidental damage while servicing is extremely low. And you can purchase parts from any computer store and replace them at home, very easily.
    A motherboard failure will still require you to remove 30 screws, but let’s be honest, motherboards don’t fail often, and if they do, their cost is so high that it’s better to dump the laptop altogether.

    MY ADVICE: stick with business laptops. The author is correct.
    If you must have high-end graphics and stuff- build a desktop computer yourself. It’ll be more cost effective, more powerful, and easy to service if something goes bad.
    Avoid consumer laptops at all costs, unless you never upgrade/ repair your own computers yourself, and always call up manufacturer tech support for simple things like HDD replacement.

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